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Case study · Logistics · Germany

Logistics website that wins quote requests

Univers-Log GmbH is a German logistics company moving freight across Europe. We built them a site with a calculator where clients work out the cost of a shipment in two clicks.

×2 enquiries Live in 1 month 39+ countries in the calculator
u-lg.de/transporte-europa
u-lg.de route calculator: Nuremberg to Plovdiv on a map of Europe, 1,730 km and 3 days delivery
Project for
Univers-Log GmbH
Industry
Logistics
Market
Germany, EU
Timeline
1 month
Team
5 people
The task

What the client came with

Starting point

The old site ran on a WordPress template and looked like dozens of other carriers' sites. To find out a price, clients had to call or write, and managers priced every request by hand.

Logistics buyers compare three or four carriers before they call anyone. The site had to win that comparison in the first few seconds.

Goals

  • Let clients work out the cost of a shipment across Europe themselves
  • Look as established as the large carriers the company competes with
  • One clear path to a quote request from every page
  • Pages for each service and destination, so the site can be found in search
  • Enquiries straight into the CRM, with no retyping
Before and after

WordPress template → custom-built website

BeforeWordPress template
u-lg.de
The old Univers-Log site on a WordPress template
  • A template like dozens of other carriers' sites
  • Prices by phone or email
  • Managers priced every request by hand
AfterCustom-built website
u-lg.de
The new u-lg.de site
  • City-to-city shipping cost calculator
  • Quote request on every screen
  • Twice the enquiries from the site
Solution

What we built

A website on our own base, so the budget went into the calculator, design and content instead of rebuilding a CMS.

Quote request on every screen

"Angebotsanfrage" sits in the header, on the first screen and after each service. The form asks only what a dispatcher needs.

Services by cargo type

All of the company's services: containers, oversized loads, special machinery, refrigerated freight, warehousing and more. Each has its own page with photos and details.

Destinations

A section for the routes they run across Europe. These pages answer searches like "freight to Poland" that a home page never ranks for.

Trust bar

15+ years in business, 20+ countries, fixed prices, cargo insurance, customs handling. The facts a buyer checks first.

Ratgeber: a knowledge base

Guides on customs, documents and cargo types. They bring search traffic and give the sales team links to send to clients.

Freight gallery

A "Galerie" section with photos of the company's shipments. Buyers see real trucks and cargo, not stock images.

The hard part

Price a shipment city to city across Europe in two clicks

The price of a shipment depends on the route, and clients want to know it before they write to a manager. We let them work it out themselves, without calls or long forms.

u-lg.de/transporte-europa
u-lg.de route calculator: Nuremberg to Plovdiv on a map of Europe, 1,730 km and 3 days delivery
Nuremberg → Plovdiv: 1,730 km, 3 days
  1. 1FromCountry and city of origin
  2. 2ToCountry and city of destination
  3. 3ResultRoute on the map, kilometres and delivery days
  4. 4EnquiryOne-click quote request, straight to the client's CRM

What we decided against: a separate mobile app

We first considered an app for clients. We chose to put everything in the browser instead: the calculator opens on any device without installing anything, and the client does not pay for separate iOS and Android builds. That saved both money and time to launch.

Try the calculator ↗
Screens

How it looks

The page with all of the company's services, on desktop and on a phone.

Results

What changed after launch

Compared with the old WordPress site.

×2
enquiries from the site
1 mo.
from kickoff to launch
39+
countries in the route calculator
2 clicks
to work out the cost of a shipment

Enquiries from the site and the calculator go straight to the client's CRM, so every one is counted and none is lost.

The client came back with a new project

After the launch, the client came back to us with an order for their next project.

Process

How the project ran

From the first call to launch in one month. The team: a designer, two developers, a business analyst and a project manager.

1
Brief and competitor review
2 days
2
Structure and prototype
3 days
3
Design
1 week
4
Build and content
2 weeks

Route calculator, pages for every service, country pages, Ratgeber blog, logistics lexicon, gallery

5
Launch and training
2 days
Review

Vielen Dank an das Team von WebCode.Agency für die schnelle und hochwertige Arbeit. In nur einem Monat hatten wir eine neue Website, und mit dem Rechner können unsere Kunden die Transportkosten selbst berechnen.

Thank you to the WebCode.Agency team for fast, high-quality work. In just one month we had a new website, and with the calculator our clients work out shipping costs themselves.

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